Shipping Policy
Effective Date: 08 May 2026
Thank you for shopping with Orkaya.
1. Order Processing
- Orders are generally processed within 1–3 business days.
- Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping Time
Estimated delivery timelines:
- Metro Cities: 3–7 Business Days
- Other Locations: 5–10 Business Days
Delivery timelines may vary depending on location and courier availability.
3. Shipping Charges
Free Shipping on Orders Above ₹499
Shipping charges, if applicable, will be displayed during checkout.
4. Order Tracking
Customers will receive tracking details via SMS, email, or WhatsApp once the order is shipped.
5. Delayed Delivery
We are not responsible for delays caused by courier partners, natural disasters, or unforeseen circumstances.
6. Incorrect Address
Customers are responsible for providing accurate shipping details. We are not liable for delivery issues caused by incorrect addresses.
