Privacy Policy
Effective Date: 08 May 2026
Welcome to Orkaya operated by Medbrix Healthcare Private Limited. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your information when you use our website and services.
1. Company Information
Company Name: Medbrix Healthcare Private Limited
Contact Person: Chayan Gandhi
Address: 224 Ramdaspeth, Behind KRIMS Hospital, Nagpur – 440010
Phone Number: 8600290207
Customer Support: 8421946400
Email: medbrixinfo@gmail.com
Website: Orkaya Official Website
2. Information We Collect
We may collect the following information from customers:
- Name
- Mobile Number
- Email Address
- Shipping & Billing Address
- Payment Information
- Order Details
- Device and Browser Information
3. How We Use Your Information
We use your information to:
- Process and deliver orders
- Provide customer support
- Improve our products and services
- Send order updates and promotional communications
- Prevent fraudulent transactions
4. Payment Security
All payments are processed through secure payment gateways. We do not store your debit/credit card details on our servers.
5. Cookies
Our website may use cookies to improve browsing experience, analyze website traffic, and personalize content.
6. Information Sharing
We do not sell or rent customer information to third parties. Information may only be shared with:
- Delivery partners
- Payment gateway providers
- Legal authorities if required by law
7. Data Protection
We implement appropriate security measures to protect customer data from unauthorized access, misuse, or disclosure.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
9. Changes to Privacy Policy
We reserve the right to update this Privacy Policy at any time without prior notice.
10. Contact Us
For any privacy-related concerns, contact us:
Medbrix Healthcare Private Limited
224 Ramdaspeth, Behind KRIMS Hospital, Nagpur – 440010
Phone: 8600290207
Support: 8421946400
Email: medbrixinfo@gmail.com
